Businesses are comparable to living beings where those working in it are the heart, mind and soul of it, helping to sustain and make it grow. Your business whether large or small, newly built or old, like all other business relies on effective communication between workers, departments and branches to keep it running without much complications.
What makes communication important? Well obviously to avoid errors and to promote smooth functionality of your company. Lack of communication will not only hamper your business growth by creating frustration amongst employees spread out across your whole company but also affects your customers and clients as well. Let’s say you are dealing with a client that requires a very customized solution, failure to communicate his or her terms to the rest of the relevant employees will not only end up in the dissatisfaction of your customer but negative feedback that will eventually effect your growth.
Establishing an Effective Network
The primary ways of communication is written, verbal and non verbal. It is understood that often times written communication is slow and time consuming and relies greatly on the literacy of the two parties. Any mistake in written format can be interpreted in the wrong way. Verbal communication for example over a phone is one of the most effective methods of communication. Feedback is immediate and even whole meetings can be performed over a phone for example. This is a must in all businesses, not only for communications within the business but to outside customers as well. To establish a good network its best to obtain a telephony service like Telstra ip solutions for example.
Telstra IP telephony helps develop your business productivity by providing a multitude of applications to help cater to your needs like even video conferencing. Speaking of video conferencing, the final primary method of communication, non verbal relies on physical or body language, facial expressions and so on. It is the combination of verbal and non verbal communication as experienced by face to face conversations and even video calls that provide the most effective means of communication.
Promoting Awareness in your Company
Communication has been the reason for the rise and fall of many companies. Information is delicate, especially if your company is involved in matters that are of high stake. Misinterpretations or failure to successfully transfer information from the source to the intended receiver despite many stops can mean the fall of your company. To avoid this it is important to provide effective training to your employees with regard to proper information. Not everybody is a good communicator, and as per the responsibility of a